Consumer Duty

Whilst the FCA’s Consumer Duty has been implemented the key is making sure it is firmly embedded in your business.

Making it stick

The biggest mistake we see firms make is meeting a regulatory deadline at great cost but reaping no benefits, failing to embed practices and having to revisit it at a later date. We have successfully implemented the regime at authorised firms and we know what it takes to be compliant and remain compliant.

  • Support meeting the Consumer Duty back book requirements by the July 2024 deadline.
  • An independent review of your Consumer Duty implementation including assessment against the key regulatory standards.
  • Bespoke Customer Outcome MI, dashboards and reporting for your business to help you evidence how you are meeting the Duty.
  • Review of your Value For Money assessments and benchmarking against firms in your sector.
  • Value For Money distribution data and tracking through our Alpine system to help you meet your ongoing obligations as a distributor.
  • Support that’s tailored to your business and its clients, not a one-size-fits-all approach.
  • Access to our unique documents and templates to help you meet any recommendation requirements.
  • Refresher Training for senior leaders and staff on key aspects of the Duty and preparation for regulatory visits.

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Compliance Services

We provide practical and commercial regulatory advice to simplify your compliance efforts. Designed to protect your business, lighten the load and help you spot opportunities.

Bench Strength

Our expertise and experience is on hand to help you empower your business. We have a bench of consultants at your service to help you tackle your regulatory challenges.

RegTech Solutions

Because of our extensive client side experience our platform provides access to a range of tried and tested regulatory technology solutions that will bring efficiencies to your business.

Partner Matching

We have an expert partner panel that we can seamlessly connect to your business. Because we understand your needs we can match you to the companies who are best sector.

Join the team and become one of our Bench Consultants
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